FAQ'S

How many minutes should I put my Heat Wheat in the microwave for?

Each of our products are different, that’s what makes them so unique. Each have a different instruction sewn on to the product and the wattage of microwave recommended. If you have a larger wattage microwave then try putting the product in for 30 sec less. If you have a lower wattage microwave then try it for 30 longer. If you are still not satisfied with the heat then keep trying it for another 30 sec. each time.

Can I wash my Heat Wheat?

No, it is important not to soak the product, however if you have spiled a something then please use prepare a moist towel, move the wheat away from the area and scrub the area. All of our products are 100% cotton so the fabric will be able to withstand the treatment easily.

Will my Heat Wheat ever stop working?

No, the ULTRASHEILD process will keep your products useful for many years if you take good care of them. All of our products come with a 2 year warranty to prove that they are built tuff so you can use them over and over…

How long should I use my Heat Wheat for?

As long as you like. We have not had any evidence that the product will have a negative effect on your muscles that you may be trying to relieve from injury or relax after a long day at work! It is medically recommended to use cold therapy 24hrs after any injury so please try our products as cold packs as well and use them for the remaining weeks as heat packs.

How do I cool my Heat Wheat?

The simplest way is to keep them in the freezer in a plastic bag or cover the plastic container provided in your purchase. This may take 1 to 4 hours depending on the size of the product.

 If you have any further questions then please contact anyone from our helpful Heat Wheat team.